Frequently Asked Questions (FAQ)

Visit our website Careers section to view current job openings and the instructions on how to submit an application.

You can contact us through our website’s Contact Us tab, where your inquiry will be directed to the appropriate department.

GHA offers a variety of programs designed to support residents, including education, employment, and wellness services. Please contact our Client Services team for more information. You can also visit our calendar for recurring events and the ELITE tab for more information.

Public records requests can be submitted to publicrecordsrequest@gnvha.org.

Members of the media may submit inquiries to admina@gnvha.org.

Wait times vary depending on the program and demand. In most cases, applicants may wait several years before assistance becomes available.

Applications are accepted only when waitlists are open. Please visit the Applicant tab on our website for current availability and instructions.

Most participants pay approximately 30% to 40% of their adjusted household income toward rent and utilities.

Public Housing consists of properties owned and managed by GHA that provide affordable rental housing to eligible residents.

Transfers may be approved under certain circumstances. Please contact your Housing Coordinator for more information.

This program allows participants to rent housing in the private market. GHA provides a subsidy, and participants typically pay up to 40% of their income toward rent.

Transfers may be approved under certain circumstances. Please contact your Housing Coordinator for more information.

Unlike the Housing Choice Voucher (Section 8) Program, where assistance moves with the family, PBV assistance is tied to a particular unit. This means the subsidy remains with the property, even if a resident moves out.

How the Program Works

•   Households are selected from the Gainesville Housing Authority’s waiting list.

•   Eligible applicants will be referred to available PBV units at designated properties.

•   Residents pay approximately 30% to 40% of their adjusted household income toward rent.

After residing in a PBV unit for at least one (1) year, residents MAY be eligible to request a tenant-based Housing Choice Voucher, if AVAILABLE, which can be used to move to another qualifying unit. Contact your coordinator for more information.

All changes in income or household composition must be reported within 10 days of the change to ensure your rent and eligibility are accurately calculated. The Change form with instructions is located under the “Housing Programs” tab.

Yes. GHA offers programs to assist eligible participants in transitioning to homeownership. Visit our website under the Housing Programs tab for more details.

A list of available subsidized housing units can be found at https://www.affordablehousing.com/.

Property owners can participate in the Housing Choice Voucher Program by listing their property at https://www.affordablehousing.com/

GHA does not provide emergency housing. If you are experiencing homelessness, please call 211 or contact local community service agencies for assistance.

When the waiting list is open, applicants may apply online and are placed on the list based on the date and time of application, along with any applicable preferences. Applying does not guarantee assistance.

Selection Process
 As housing or vouchers become available, applicants are selected from the waiting list and contacted to complete eligibility requirements

Stay Updated

 Applicants must keep their contact information current. If we are unable to reach you, you may be removed from the list. To update your information, visit the “Applicant” tab on our website. Failure to update your information could result in your removal from the waiting list.

Important

•   There is no fee to apply.

•   Wait times vary and can be lengthy.

•   Check our website for waiting list status updates.

Visit the Applicant tab for up-to-date information.

Residents can conveniently pay rent online through our secure Resident Portal.

To make a payment, visit the portal here:

Once logged in, you can view your balance, make payments, and manage your account. If you have not yet registered, you will need to create an account using your resident information.

For assistance with your account or payment questions, please contact your property management office.

All annual recertifications are completed with your property manager. This process begins approximately 60 to 120 days prior to your lease renewal.

During this time, you will be contacted with instructions to provide updated household and income information. It is important to respond promptly and submit all required documents to avoid delays in your recertification or potential impacts to your housing assistance.

For questions or assistance, please contact your property manager directly.

Pets are allowed at designated properties with proper registration. Requirements may include vaccinations, spay/neuter, and applicable fees. Please check with your property office for details.

Information on current and past solicitations is available under the procurement tab of the website.

Reports can be submitted confidentially to fraud@gnvha.org.