Building Stronger Families. Creating Brighter Futures.

The Gainesville Housing Authority (GHA) is proud to offer services through the Resident Opportunity and Self-Sufficiency (ROSS) Service Coordinator Program, a U.S. Department of Housing and Urban Development (HUD) initiative designed to help residents achieve greater independence, financial stability, and long-term success.

The ROSS Program connects residents with educational opportunities, employment resources, health and wellness services, financial empowerment programs, and community partnerships that support every stage of their journey toward self-sufficiency.

What is the ROSS Program?

The Resident Opportunity and Self-Sufficiency (ROSS) Service Coordinator Program is funded by the U.S. Department of Housing and Urban Development (HUD). The program provides dedicated Service Coordinators who work one-on-one with public housing residents to identify goals, remove barriers, and connect families with resources that improve their quality of life.

Rather than providing direct financial assistance, the ROSS Program serves as a bridge between residents and the many community services available throughout North Central Florida

Our Vision

To cultivate thriving individuals, resilient families, and vibrant communities where every resident has the opportunity to achieve economic independence and reach their fullest potential.

How We Help Residents

Our Service Coordinators provide individualized support by helping residents:

Develop personal and family success plans

Set achievable educational and career goals

Access workforce development and employment opportunities

Enroll in job training and certification programs

Connect with financial literacy resources

Improve budgeting and money management skills

Build credit and reduce debt

Access healthcare and behavioral health resources

Find childcare and family support services

Navigate transportation resources

Connect with senior and disability services

Receive referrals for community assistance programs

Build leadership and life skills

Participate in resident engagement activities

Areas of Support

Employment & Career Development

Residents can receive assistance with:

Resume development

Interview preparation

Job search assistance

Career coaching

Workforce certifications

Apprenticeship opportunities

Entrepreneurship resources

Employment referrals

Education

Educational opportunities include:

GED preparation

Adult education

College enrollment assistance

FAFSA guidance

Vocational training

Digital literacy

Computer skills

Continuing education resources

Financial Empowerment

Residents may participate in workshops and coaching related to:

Budgeting

Saving

Credit improvement

Homeownership preparation

Banking services

Tax preparation resources

Asset building

Financial goal planning

Health & Wellness

The ROSS Program helps connect residents with:

Primary healthcare

Mental health services

Substance abuse resources

Wellness education

Nutrition programs

Fitness opportunities

Health screenings

Senior wellness services

Family Success

Support is available for families through:

Parenting education

Child development resources

Youth mentoring

After-school programming

Early childhood education

Family counseling referrals

Childcare resources

Community Connections

Service Coordinators connect residents with organizations that provide:

Food assistance

Transportation resources

Legal aid

Veteran services

Disability services

Domestic violence support

Emergency assistance

Community engagement opportunities

Individual Success Planning

Every participating resident has the opportunity to work directly with a Service Coordinator to develop a personalized success plan.

Plans are tailored to each resident’s individual goals and may include:

Employment objectives

Educational milestones

Financial goals

Health and wellness goals

Housing stability

Family development

Personal growth

Leadership opportunities

Progress is reviewed regularly to celebrate achievements, address barriers, and connect residents with additional resources that support continued success.

Community Partnerships

The success of the ROSS Program is made possible through collaboration with community organizations, educational institutions, healthcare providers, employers, nonprofit organizations, faith-based organizations, and local government agencies.

Together, these partnerships expand opportunities for Gainesville Housing Authorityresidents and strengthen our community.

Potential partnership areas include:

Workforce Development

Higher Education

Healthcare Services

Financial Institutions

Small Business Development

Youth Programs

Senior Services

Mental Health Services

Legal Assistance

Transportation

Housing Resources

Community Volunteers

Who Can Participate?

The ROSS Program is available to eligible Gainesville Housing Authority public housing residents who wish to:

Increase self-sufficiency

Obtain employment

Improve financial stability

Continue their education

Strengthen family well-being

Build leadership skills

Connect with community resources

Participation is voluntary and designed to meet each resident’s individual goals.

Why Participate?

Residents who actively participate in the ROSS Program gain access to:

Personalized goal planning

Professional guidance

Community resource referrals

Educational opportunities

Career advancement support

Financial coaching

Leadership development

Ongoing encouragement and accountability

The program empowers residents to take meaningful steps toward lasting independence and improved quality of life.

Get Connected

Whether you are looking for employment, education, financial guidance, healthcare resources, or family support, the ROSS Service Coordinator Program is here to help.

We encourage all eligible residents to connect with a Service Coordinator to learn more about available services and begin creating a personalized path toward success.

Together, we are Building Stronger Families, Empowering Residents, and Transforming Communities

Gainesville Housing Authority

Resident Opportunity and Self-Sufficiency (ROSS) Service Coordinator Program

Office

Empowering residents through opportunity, partnership, and purpose.