The Client Services Department serves as a central connection point between public housing residents, HCV & PBV program participants, and community resources. Our role goes beyond program administration—we work alongside individuals and families to help support economic stability, personal well-being, and long term self-sufficiency.
Through partnerships with local service providers, workforce organizations, and community agencies, our team connects residents to resources that support employment readiness, financial wellness, and mental health.
FOR MORE INFORMATION:
Freddie Jones
Lead Client Services Specialist
352-872-5500 ext 7105
Freddiej@gnvha.org
Services Provided
Resource Navigation & Community Liaison Services
Connection to local community-based organizations and service providers
Coordination with workforce development, education, and training partners
Ongoing collaboration with community agencies to expand resources
GHA provides community service coordination for clients on the housing programs. Clients have an opportunity to successfully complete their community service through our partner network and/or the housing authority’s Client Services Department.
Employment & Job Readiness Support
Job search assistance and employment referrals
Resume preparation and interview readiness resources
Referrals to job training, certification, and workforce programs
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Employment Support Services
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Job Placements
Financial Empowerment & Stability
Budgeting and financial literacy resources
Credit-building and debt-management referrals
Support for residents working toward economic independence
Resident Support & Wellness Services
Referrals for health, mental health, and wellness services
Support for seniors and persons with disabilities through community services
Resident engagement and community-building initiatives
GHA Store: An incentive-based program rewarding PH residents with “GHA Bucks” redeemable for household items and essential goods—encouraging progress toward self-sufficiency.
Make change actually happen
Implementation
Strategy without execution is just theory. We support your teams with tools, systems, and change programs that embed strategic thinking into daily operations. From internal processes to decision-making habits — we help you activate the plan, align people, and create a culture where progress becomes sustainable.
Jobs Plus Grant
The Jobs Plus grant is a community-based employment and self-sufficiency initiative serving residents of designated Gainesville Housing Authority developments (AMP 3). The program is designed to help residents increase earned income, strengthen financial stability, and access opportunities that support long-term economic success.
By bringing employment, financial, and supportive services directly into the AMP 3 community, Jobs Plus reduces barriers to work and helps residents connect to meaningful career pathways. Participation is voluntary and open to eligible residents living within the AMP 3 developments.
Jobs Plus Grant is focused on:
Increasing employment and earned income for residents
Supporting job retention and career advancement
Promoting financial empowerment and economic mobility
Strengthening community engagement and peer support
FOR MORE INFORMATION:
Freddie Jones
Lead Client Services Specialist
352-872-5500 ext 7105
Freddiej@gnvha.org