Landlord Account Updates & Monthly Statements
The Gainesville Housing Authority is committed to maintaining accurate and timely records for all participating landlords. To ensure uninterrupted Housing Assistance Payments (HAP), landlords must promptly notify our Accounting Department of any changes to their account information.
Updating Your Information
If you need to update your payment or contact information, please follow the steps below:
Submit a written request to the Accounting Department detailing the changes needed
Include your property address(es) and vendor/landlord ID (if available)
Provide supporting documentation for the requested change (examples include a voided check for direct deposit updates, W-9 form, or updated ownership documentation)
Ensure all documents are signed and dated by the authorized owner or agent
Requests may be submitted via email, mail, or in person at our main office. For security purposes, incomplete requests or missing documentation may delay processing.
Please allow 7–10 business days for processing once all required documentation has been received and approved.
Monthly Statements
The Gainesville Housing Authority provides monthly HAP statements to all landlords for transparency and recordkeeping. These statements include:
Payments issued for each unit
Adjustments or retroactive payments
Any deductions or corrections
Statements are typically issued on a monthly basis and may be delivered electronically or by mail, depending on your selected preference.
Questions or Assistance
If you have questions regarding your account, payments, or statements, please contact the Accounting Department directly. Our team is available to assist you and ensure your information remains accurate and up to date.
Phone
352-872-5500